Terms of service

Welcome to Ubranflare. These Terms of Service govern your access to and use of our website, products and services. By accessing our website or placing an order with us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

1. General

Ubranflare provides products and services to customers through our online store. We reserve the right to update, modify or discontinue any part of our website, products or services at any time.

By using our website, you confirm that the information you provide is accurate, complete and up to date.

2. Eligibility

By placing an order with Ubranflare, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of 18, you should only make purchases with the involvement or consent of a parent or legal guardian.

3. Products and Product Information

We make every reasonable effort to ensure that product descriptions, images, pricing and availability are accurate. However:

  • Product colours may appear differently depending on your device or screen.
  • Images may be for illustrative purposes and actual products may vary slightly.
  • Product availability may change without notice.
  • We reserve the right to correct errors, inaccuracies or omissions at any time.

We reserve the right to limit the quantities of any products we offer.

4. Pricing and Payments

All prices displayed on our website are shown in South African Rand (ZAR) unless otherwise stated.

We reserve the right to update prices, promotions and product offers at any time without prior notice. The price applicable to your purchase will generally be the price displayed at the time your order is placed, subject to correction of any obvious pricing errors.

Payments must be successfully authorised before an order can be processed or dispatched.

5. Orders and Acceptance

When you place an order with Ubranflare, you will receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted or dispatched.

We reserve the right to accept, decline or cancel orders where reasonably necessary, including in cases involving:

  • Incorrect pricing or product information
  • Suspected fraud or unauthorised transactions
  • Payment processing problems
  • Product unavailability
  • Errors in stock availability

If an order is cancelled after payment has been received, an appropriate refund will be processed where applicable.

6. Delivery

We aim to process and deliver orders within the estimated delivery periods provided on our website. However, delivery times are estimates and may be affected by factors outside our reasonable control, including courier delays, weather conditions, public holidays and operational disruptions.

Ubranflare is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. Ubranflare cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete delivery details provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review this policy before making a purchase.

We aim to resolve return and refund requests fairly and professionally, subject to the terms of the applicable policy and relevant consumer protection laws.

8. Cancellations

Order cancellations may only be possible before an order has been processed or dispatched.

If your order has already been shipped, the standard return process may apply. Please contact our customer support team as soon as possible if you wish to cancel an order.

9. Intellectual Property

All content on the Ubranflare website, including logos, product descriptions, text, graphics, images, videos, designs and other materials, is owned by or used with permission by Ubranflare and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify or commercially use any content from our website without prior written permission.

10. Prohibited Use

You agree not to use our website for any unlawful or unauthorised purpose.

You may not:

  • Attempt to gain unauthorised access to our website or systems
  • Use the website to commit fraud or other illegal activities
  • Interfere with the security or functionality of the website
  • Upload harmful software, viruses or malicious code
  • Misuse or copy our intellectual property without permission

We reserve the right to restrict access to our website where we reasonably believe these Terms have been violated.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Ubranflare shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights that cannot lawfully be excluded or limited under applicable consumer protection laws.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that your information may be collected and processed as described in that policy.

13. Changes to These Terms

We may update or modify these Terms of Service from time to time. Any changes will take effect when published on our website.

Your continued use of the website after changes have been published may constitute acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the Republic of South Africa.

Nothing in these Terms limits any rights available to consumers under applicable South African consumer protection legislation.

15. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

Ubranflare Customer Support
Phone: 0799366788
Email: ubranflare@gmail.com

Thank you for choosing Ubranflare. We are committed to providing a secure, transparent and reliable shopping experience.