Shipping policy

At Ubranflare, we are committed to making your shopping experience simple, convenient and worry-free. We offer FREE nationwide delivery across South Africa on all qualifying orders, along with a 30-Day Money-Back Guarantee and Easy Returns.

FREE Nationwide Delivery

Enjoy FREE delivery anywhere in South Africa.

There are no hidden delivery charges at checkout for orders qualifying for our free nationwide delivery offer.

Delivery Time

Our standard estimated delivery time is:

3–5 Working Days Nationwide

Delivery time is generally calculated from the date your order has been successfully processed and dispatched.

Please note that delivery times may vary slightly depending on your location and courier operations.

Order Processing

Orders are processed as quickly as possible after payment has been successfully confirmed.

During high-demand periods, sales events, public holidays or unexpected operational disruptions, processing and delivery times may be slightly longer. We will always do our best to ensure that your order reaches you as quickly as possible.

Order Tracking

Once your order has been dispatched, tracking information may be provided where available.

Please ensure that the contact details provided during checkout are accurate so that we can contact you regarding your order if necessary.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please double-check your address and contact information before placing your order. Ubranflare cannot be held responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If you need to update your delivery information, please contact us as soon as possible. Changes may not be possible once an order has been processed or dispatched.

Delivery Delays

While we aim to deliver all orders within 3–5 working days, delivery times are estimates and may occasionally be affected by factors outside our control, including:

  • Courier delays
  • Remote or outlying delivery locations
  • Severe weather conditions
  • Public holidays
  • High order volumes
  • Operational disruptions

We appreciate your patience and will always do our best to assist if there is an unexpected delay.

30-Day Money-Back Guarantee & Easy Returns

Shop with confidence. Ubranflare offers a 30-Day Money-Back Guarantee and Easy Returns.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order, subject to our Return & Refund Policy.

To qualify for a return, items should generally be:

  • Unused and in their original condition
  • Returned with original packaging, accessories and components where applicable
  • Accompanied by valid proof of purchase

Certain hygiene, personal-use, clearance or specially ordered items may have different return conditions. Please contact our customer support team for assistance before returning any item.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or incorrect, please contact us as soon as possible.

To help us resolve the issue quickly, please provide:

  • Your order number
  • A description of the issue
  • Clear photos or videos of the product and packaging

Once the issue has been assessed, we will work with you to provide an appropriate resolution, which may include a replacement, repair or refund.

How to Contact Us

For delivery enquiries, order assistance or return requests, please contact our customer support team:

Ubranflare Customer Support
Phone: 0799366788
Email: ubranflare@gmail.com

Thank you for shopping with Ubranflare. We are committed to providing fast, reliable and convenient delivery across South Africa, backed by our FREE Nationwide Delivery, 3–5 Working Day Delivery, 30-Day Money-Back Guarantee and Easy Returns.